FAQ's

Travel

Getting to Paradise

          Fly into Puerto Vallarta, MX (PVR) and with a short 45 minute drive you’ll arrive at Casa Cascada.  
           Our team will secure private transportation to and from the airport

Whats Included

Housekeeping and Staff – Included

          Breakfast and lunch meal preparation.     
          Daily Housekeeping and laundry
          House Manager and concierge services

Golf Carts – Included

          Two six person electric golf carts are provided with your stay

Meals – Service Included

          Breakfast and lunch preparation is included with your stay.
          Groceries are paid for by the guests and are considered very affordable in Mexico.
          Dinner preparation is not included but can be arranged through the concierge through several talented local chiefs

Beach Clubs – Included

          Casa Cascada is a premier sports and golf member enabling access to the Punta Mita beach club at no cost to our guests

Golf – Additional

         Greens fees at the two Jack Niklaus courses are not included.          
         As a premier golf member our guests have access to the courses only accessible through owners with memberships.

Airport Transportation – Additional

          Our staff can assist with coordinating airport and excursion transportation which will be paid for by guests.

Staff and Service

Service Hours

           Staff can adjust to accommodate your schedule as needed.
           Standard schedule is from 9-4 to provide breakfast and lunch.  Concierge can assist with any special arrangements.

Does the staff speak English
          Yes, our wonderful team is bilingual. Fluent in Spanish and English. 

Staff Gratuity

          If you have a great experience, tips are greatly appreciated by the staff. The concierge can help guide appropriate arrangements.

Misc

How Far Is The Beach?

          The beach is 5 minute walk from Casa Cascada at the Hacienda de Mita club.    
          Punta Mita beach clubs are a short fun golf cart ride minutes away.

Can I Smoke In The Casa

          We thank you for respecting that smoking is not allowed in the home or on the property

Is the Casa Pet Friendly? 

          Sorry we are not able to accommodate pets